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Job Posts

Sr. Manager of Market Insights- Abbott Nutrition

MRE Secretary

JOB RESPONSIBILITIES: Candidate must be visionary, analytical, resourceful, and detail-orientated.  Proven track record of excelling in fast-paced environments and being able to manage among various stakeholders cross-functionally, internally and externally are critical to success. 

Key responsibilities include:

INSIGHTS THAT CREATE VALUE:

  • Drive to "so-what’s" by making actionable recommendations routed in deep understanding of marketing, business and consumer

  • Listen and learn externally. Mine, uncover and communicate best practices internally

  • Lead learning plan development in line and right sized to deliver business strategies and goals

BE A CONSUMER CHAMPION:

  • Keep the organization in touch with needs across core consumer segments

  • Create an innovation rhythm that addresses unmet needs,  purchase barriers and is ahead of trends

  • Champion brand health and equity fundamentals, tracking performance vs. goals with advertising agency partners.

COLLABORATE FOR BUSINESS SUCCESS:

  • Be flexible and creative to adjust to changing priorities and business challenges.  Deal with ambiguity, while showing strong drive for results and project leadership skills

  • Be accountable for business goals identifying share & other topline building opportunities

  • Identify and enable key business drivers of growth and trial. Enable go-to-market plans to maximize reach and ROI.

  • Drive alignment on common goals and objectives that win externally.

MANAGE CAPABILITIES & GROW TALENT:

  • Nurture supplier relationships and manage research budget effectively.

  • Stay on the leading edge of research systems and capabilities. Simplify processes.

  • Build Leadership Skills within team – Clear, Credible, Bold & Impactful Communication

  • Facilitate career development and growth of your organization.

MINIMUM EDUCATION REQUIRED: Bachelor’s Degree, Master’s preferred

TRAINING & EXPERIENCE REQUIRED:

  • 10 or more years of medical or consumer market research, advertising, and/or marketing experience. Cross-functional experience preferred. 

  • Consumer Products Goods or Health Products experience desirable. 

  • Proficient with innovation and custom research methods for CPG products required, both qualitative and quantitative

  • Experience leveraging syndicated services (Nielsen Scanner and Panel Data)

  • Strong analytical skills

  • Ability to lead and manage multiple projects and work effectively with multiple teams with proven ability to build effective partnerships with teams

  • Excellent communication and interpersonal skills. Can organize and lead cross functional teams. Demonstrated track record of managing budgets and external relationships

Market Research & Insights Analyst - Ohio State University

MRE Secretary


The Market Research Analyst will be responsible with market research and analytics studies that support the Office of Advancement. This will include a multitude of quantitative primary research projects especially related to the Buckeye Room, our online community of alumni and other strategic Advancement research initiatives to enhance our business partners’ decisions. They will lead primary research projects through all phases: questionnaire design, sample design, contact list cleaning, data collection, data analysis, reporting research findings, and consultation.

Reporting to the Associate Director, Market Research and Insights and working closely with the Chief Analytics Officer, this position is expected to be a problem-solver who can aggregate, analyze, and interpret large amounts of data from multiple disparate sources in a simple and succinct way. They will be detail-oriented and have the ability to manage multiple concurrent projects and competing priorities to successful completion against established deadlines in a fast-paced, cross-collaborative environment. The Analyst will be proficient in and utilize the Microsoft Office suite and exhibit excellent written and presentations skills with the ability to effectively communicate research results to others

Customer Advocacy Research Manager- Huntington Bank

MRE Secretary

Job Title

Omnichannel - Customer Advocacy Research Manager

Requisition Number

26281

Description

We are transforming the way we do business by changing how we think about the different types of Customer Journeys. Omnichannel will provide a consistent experience for our customers, regardless of how they chose to do business with us (online banking, branch locations, ATM's, phone support). The goal of Omnichannel is to align our people, processes, products & services, and technology across our enterprise to deliver new modern capabilities in an Agile and Iterative way.

We are in the beginning stages of building this newly defined Omnichannel program with cross functional team members. This team will lay the foundation for what the Customer Journeys are and how we will deliver exceptional, streamlined experiences for each one. If you are a pioneer at heart who enjoys data driven decisions that takes our customers' feedback and intertwines creativity to define what the solutions should be, we want to hear more.

This position is responsible for turning meaningful research into actionable insights across customer segments, products and channels by integrating research insights with demographics and behavioral data in order to bring the customer (i.e. their wants, needs, attitudes) to life. Function as an internal advocate for consumers and for HNB's understanding of them. This position is a subject-matter expert both in terms of command of research methodologies and tools as well as the ability to translate research findings into insights that inform customer experience management, marketing strategy, digital platform usability and product development.

  • Manage multiple research projects, in terms of design and execution for various business segments, products, and markets as required including:Synthesize enterprise-wide and business specific, ad hoc and trended customer survey data to identify insights that influence business decisions.

  • Select the appropriate research methodology and supporting techniques

  • Identify and manage research partners

  • Design qualitative and quantitative research plans, questionnaires and moderator guides

  • Determine appropriate sample techniques and sources

  • Interpret results data, prepare reports, identify opportunities and make actionable recommendations

  • Effectively communicate project findings and insights to multiple internal client groups and business leaders

  • As required, actively participate in research project execution which may include: in-depth interviews, group discussions and online survey programming/data collection.

  • Manage project quality, timelines and budgets.

  • Identify situations that would benefit from customer or market research and recommend appropriate research plans.

  • Participate in efforts to continuously improve research tools, methodologies, vendor strategies and other solutions that support a best-in-class enterprise research and insights capability.

Basic Qualifications

  • Bachelor's degree

  • 5+ years of experience conducting and managing market research projects or customer satisfaction/loyalty research tracking programs

Preferred Qualifications

  • Bachelor's degree in Social Sciences, Business, Marketing, Communications, and/or Market Research

  • MBA or advanced degree in Market Research, Social Sciences, Business, and/or Marketing Communications

  • Proficient in PowerPoint and Excel

  • Capability to manage multiple research projects with tight deadlines

  • Demonstrated experience applying multi-variate research techniques to decisions. Techniques include but not limited to conjoint analysis, multiple regression, discriminant analysis and/or cluster analysis.

  • Experience with Statistical software (e.g. SPSS, SAS, Minitab)

  • Programming Experience with Survey, Customer Management and CRM Platforms (e.g. Qualtrics and MaritzCX)

  • Skilled in creating and delivering compelling, data-driven stories both visually and verbally

Sr. Manager, Data Analytics- Abbott Nutrition

MRE Secretary

PRIMARY FUNCTION / PRIMARY GOALS / OBJECTIVES:

This role will require a visionary mindset! The ideal candidate will be an accomplished customer analytics leader proficient in data management and analysis who can; lead the development and on-going operation of a data infrastructure and team for the US Abbott Nutrition Division. This individual is responsible for developing and executing the Division data strategy that includes maintaining existing data such as Nielsen consumption data, identifying and integrating new data sources, analyzing and reporting centralized KPIs to enable fact-based decision making.  

This person is the face of the data science team for internal clients who fosters collaborative environment, and ideates with the business units to develop a suite of scalable advanced analytics solutions. This is a supervisory role.

MAJOR RESPONSIBILITIES:

  • Establish platform strategies for existing and new data and develop analytical capabilities including shared services (i.e. central governance, data stewardship, and prioritization) in partnership with the business analytics teams

  • Lead and develop a team of data and analytics professionals responsible for data acquisition and ownership across business drivers (such as consumption, media and loyalty card data), along with deployment to business teams.

  • Contribute to and support Master Data Management (MDM) efforts that enable how data will be used for business reporting and analytics and how external data will supplement internally generated information (e.g. sales calls, samples etc)

  • Provide subject matter expertise in several of following analytic areas: machine learning, artificial intelligence, deep learning, recommendation engines, predictive modeling, web/app analytics, A/B testing, search algorithms, data visualization, natural language processing, and content analytics.

  • Own data acquisition, and contract management for Nielsen and Commercial Data (including IRI, Loyalty card etc.) Contracts, Relationship Management, and Budget Management

  • Scope projects, ensure estimates, budgets and deadlines are established for milestone reporting and successful execution.

  • Support the growth and development of direct reports

BASIC QUALIFICATIONS:

  • 5+ years of experience in leading the development and delivery of Big Data, Data Warehousing, and Data Integration solutions with career progression into roles of increasing responsibility

  • 5+ year working with business information technologies such as Power BI Microsoft SSRS/SSAS/SSIS suite, Tableau, Terradata, Natezza, and MicroStrategy

  • Experience in quantitative analytics (marketing analytics, statistical modeling, machine learning, digital attribution, forecasting, optimization, predictive analytics)

  • Strong understanding of database design and development for scalable business solutions

  • The ability to clearly explain and discuss complex systems and analytical solutions within multiple levels of the organization (technical and non-technical) adapting to the audience

  • Excellent internal partner (including Executive level) and experience with external vendor management skills

  • Excellent communication skills both oral and written with strong analytical and presentation skills including advanced fluency with Microsoft business applications

  • BS degree in Data Science, Computer Science, Mathematics, Finance, Business or related field

PREFERRED QUALIFICATIONS:

  • Experience building service-oriented architectures and proficiency with distributed systems built on the cloud (AWS, Azure, Google Cloud)

  • Knowledge and understanding of existing, new and emerging information technologies, and high scale data processing environments

  • Basic financial management knowledge

  • MS degree is Data Science, Computer Science, Mathematics, Finance, Business or related field